asscom aeronautic support services GmbH
Since its founding in 1998 asscom aeronautic support services has progressively developed and expanded its business to focus on offering all kinds of aftermarket support services to aircraft OEM's on a worldwide basis.
Headquartered in Hamburg, Germany, and established by former Airbus employees, asscom offers a large variety of aviation Customer Support Services especially for small and mid-size aviation component and system suppliers. Together with its service organisations based in USA, Middle- and Far East, asscom provides aviation services worldwide. In addition, asscom now also offers spares and repair service in China.
All aspects of OEM's product needs are handled - from emergency spare parts supply to the establishment of warranty and commercial repair services.
Services are tailored to the individual needs of our customers and provided on a "Single Point of Contact" respectively "All Under One Roof" basis.
With our team of professional and knowledgeable people, we are committed to deliver the best in whatever we do.
asscom 's main business activities comprise:Spares Support
- Distribution of Equipment and Spares - worldwide
- AOG Service (24/7)
- 24/7 Final Assembly Line (FAL) Service for the Single Aisle Production and A380 Support in Hamburg
- Repair Service (America, Middle- and Far East)
- "Repair-Through-Exchange" Service
- Technical On-site Support
- Marketing of Aircraft Equipment including Buyer Furnished Equipment (BFE).
Technical Documentation Services and Spares Data Management
- Establishment and Revision Service of Technical Publication in accordance with ATA Spec's and Aircraft OEM Directives
- Distribution (shipment of technical documentation to airlines and aircraft manufacturers)
- Service Bulletin (SB) Establishment and Revision Service
- Establishment of Supplier Spares Price Lists in accordance with ATA Rules
- Creation and update of Procurement Data Cards (PDC)
- Distribution (shipment of price data to airlines and aircraft manufacturers)
- Retrofit Management
- Spare Parts Kitting
- Supplier Representation
- Consultation Service
- Customized Service of all kinds with local office close to Airbus FAL and other Airbus premises.